Day-to-day administration of Cornerstone
Day-to-day administration of Cornerstone Involves managing user accounts, assigning and tracking training, maintaining catalogs and content, running reports, and supporting end users to ensure the platform operates smoothly and meets organizational needs.
Cornerstone 1st line support
Provides frontline assistance to end users, handling access issues, course inquiries, basic troubleshooting, and guidance on using the platform, while escalating more complex problems to specialist teams when needed.
System optimization support
Involves reviewing and improving platform configuration, processes, and data quality to enhance performance, usability, and reporting, ensuring the system operates efficiently and aligns with business needs.
Involves assisting with the rollout of new features, including configuration, testing, user guidance, documentation, and coordination with stakeholders to ensure smooth adoption and alignment with business requirements.
Implementation Support
Involves assisting with vendor selection by gathering requirements, preparing and reviewing RFI/RFP documentation, coordinating stakeholder input, evaluating proposals, and supporting the decisionmaking process to ensure the chosen solution meets organizational needs.
Procurement Support RFI/RFP
Interactive training creation support
Involves supporting in creating engaging learning materials and sessions, including scenario-based activities, exercises, and multimedia content, to support effective knowledge transfer and an interactive learner experience.